Give your website a point of contact.
Help visitors find answers themselves and make personal contact easy. Choose the support that fits each website, its visitors and your team.
Explore all chat features ↗Website chat
From first question to personal contact.
Visitors ask their question on the website. Your team replies from the shared inbox or the iPhone app.
- Find an answer independentlySearchable help articles in the chat bubble answer questions about your products, process or delivery.
- Personal contactVisitors ask their question on the website. Your team replies from the shared inbox or the iPhone app.
- Availability on your termsSet opening hours, let visitors leave a message or offer phone, email and WhatsApp contact links.
One team, multiple websites.
Manage conversations per project, assign an owner and keep internal notes. Share saved replies and help articles. Staff decide whether visitors may upload files in each conversation.
Planned: a dedicated staff chat workspace with separate chat permissions and no analytics access. Explore the concept on the chat page.
Discuss visitor support
Availability depends on your subscription and enabled modules.